At Unichic Shop, your satisfaction is our priority! We strive to ensure you love every product you purchase, but if something isn’t right, we’re here to help with a smooth and simple returns process.

1. Easy Returns

Don’t worry if you don’t like the product you received. You can return it within 30 days of delivery. The products must be unused, in their original state, and in the original packaging.

2. Refund Process

We’ll process your refund once we receive and inspect your returned item. Refunds will be processed within 7 to 10 business days through the same payment method you used while purchasing.

3. Non-Refundable Items

Certain items, like personalized products, intimate wear, or used cosmetics, are non-refundable for hygiene and safety reasons.

4. Exchanges

If you want to exchange an item, return it and order a new replacement order. This ensures you get the correct item as quickly as possible!

5. Contact Us

If you have any questions about your return or refund, feel free to contact our support team. We’re always here to help!

Please get in touch with us at un*********@*********op.com and +351 920 537 380.

Thank you for shopping with Unichic Shop, which offers quality cosmetics, makeup, clothing, accessories, and more!